PetersenDean Solar Panels: A Comprehensive Review

PetersenDean, once a prominent name in the solar panel installation industry, unfortunately filed for bankruptcy in 2020. This comprehensive review will delve into the history of PetersenDean solar panels, their technology, performance metrics, associated challenges, and ultimately provide an objective assessment of their past offerings. While the company is no longer operational, understanding their products and the reasons behind their demise can offer valuable insights for consumers considering solar energy solutions and inform their decision-making process when selecting a solar installer and panels.

A Brief History of PetersenDean

PetersenDean Roofing & Solar was founded in 1984 by Jim Petersen and initially focused on roofing services. They expanded into the solar energy market in the mid-2000s, capitalizing on the growing demand for renewable energy solutions. At its peak, PetersenDean was one of the largest privately-held roofing and solar installation companies in the United States, operating in multiple states including California, Arizona, Nevada, and Florida. They offered a range of solar panel systems, primarily targeting residential customers.

The company’s rapid growth was fueled by aggressive sales tactics and promises of low prices and government incentives. However, this rapid expansion came at a cost, with numerous customer complaints regarding installation delays, poor workmanship, and unfulfilled promises. These issues, combined with increasing competition in the solar market and financial mismanagement, ultimately led to their bankruptcy filing.

PetersenDean Solar Panel Technology and Specifications

PetersenDean offered a variety of solar panel models, sourcing their panels from different manufacturers. Identifying the exact specifications of each model proves challenging now that the company is defunct and documentation is scarce. However, it’s possible to generalize about the types of panels they typically offered based on industry standards at the time.

Typical Solar Panel Types

PetersenDean primarily offered crystalline silicon solar panels, which are the most common type of solar panel used in residential and commercial applications. Crystalline silicon panels are known for their relatively high efficiency and durability.

Monocrystalline Solar Panels

Monocrystalline panels are made from a single crystal of silicon. They are generally more efficient than polycrystalline panels, meaning they can generate more electricity from the same amount of sunlight. Monocrystalline panels are also typically more expensive. Due to their higher efficiency, they usually have a darker, more uniform appearance.

Polycrystalline Solar Panels

Polycrystalline panels are made from multiple silicon crystals. They are less efficient than monocrystalline panels but are also less expensive to manufacture. Polycrystalline panels have a more mottled or speckled appearance due to the different silicon crystals.

Key Performance Specifications (Estimated)

While specific model data is difficult to obtain, we can estimate performance characteristics based on the era in which PetersenDean was active and the types of panels they likely offered:

• Power Output: Expect power output per panel to range from 250 watts to 350 watts, depending on the specific model and year of manufacture. Higher wattage panels were becoming increasingly common in the late 2010s.
• Efficiency: Panel efficiency likely ranged from 15% to 19%. Monocrystalline panels would have been closer to the higher end of this range.
• Voltage: Open-circuit voltage (Voc) typically around 30-45 volts and maximum power point voltage (Vmpp) around 30-40 volts.
• Current: Short-circuit current (Isc) typically around 8-10 amps and maximum power point current (Impp) around 8-9 amps.
• Temperature Coefficient: A typical temperature coefficient of power around -0.3% to -0.5% per degree Celsius. This indicates the percentage decrease in power output for every degree Celsius increase in temperature above the panel’s standard test conditions (STC). This is an important factor to consider for performance in hot climates.
• Warranty: Solar panel warranties typically consist of two parts: a product warranty (covering defects in materials and workmanship) and a performance warranty (guaranteeing a certain level of power output over a specified period). Standard warranties were typically 10-12 years for product defects and 25 years for performance (guaranteeing at least 80% of original power output after 25 years). The enforceability of these warranties for PetersenDean installations is now highly questionable.

It’s crucial to remember that these are estimates. Without the specific model number, it is impossible to provide precise specifications. If you have PetersenDean panels, look for any remaining documentation or labels on the panels themselves for more accurate information. You may also be able to contact the original panel manufacturer (if identifiable) for datasheets.

Performance and Reliability Concerns

Even before PetersenDean’s bankruptcy, there were numerous concerns raised about the performance and reliability of their solar installations. These concerns stemmed from several factors:

Installation Quality

One of the most significant issues was the quality of the installation work. Many customers reported problems such as leaking roofs, improperly mounted panels, and electrical wiring issues. These problems could significantly impact the performance of the solar system and even pose safety hazards. The rushed installations, often performed by inadequately trained crews, contributed to these issues. Furthermore, the sheer volume of installations the company undertook may have strained resources and oversight, leading to a decline in quality control.

Panel Degradation

Solar panels naturally degrade over time, meaning their power output gradually decreases. The rate of degradation depends on factors such as the quality of the panels, the operating environment, and the installation quality. Poor installation practices can accelerate panel degradation. In particular, improper wiring or inadequate ventilation can lead to hotspots and premature failure. Given the reports of poor installation quality with PetersenDean, it’s likely that many of their installations experienced higher than average degradation rates. Furthermore, cheaper panels, if used, would likely degrade faster than premium brands.

Inverter Failures

The inverter is a critical component of a solar system, responsible for converting the direct current (DC) electricity generated by the panels into alternating current (AC) electricity that can be used by your home. Inverter failures are a common issue in solar systems, and the choice of inverter brand and the quality of installation are key factors in determining its lifespan. If PetersenDean used lower-quality inverters or if the inverters were improperly installed, this could have led to more frequent failures and reduced system performance. Unfortunately, information about which inverter brands PetersenDean typically used is difficult to ascertain.

Warranty Issues

While the solar panels themselves typically come with a 25-year performance warranty, the enforceability of that warranty becomes problematic when the installer goes out of business. If a panel fails or degrades prematurely, it can be difficult or impossible to get it replaced under warranty. This is a significant concern for homeowners who have PetersenDean solar panels. Navigating warranty claims often requires dealing with the original manufacturer of the panel, which can be challenging, especially if the panel brand is less well-known or has also gone out of business. Even if a replacement panel is obtained, finding a qualified installer to perform the replacement work can be an additional expense.

The Impact of Bankruptcy on Existing Customers

PetersenDean’s bankruptcy has had a significant impact on its existing customers, leaving many in a difficult situation. Here are some of the key challenges faced by these homeowners:

Unfulfilled Warranties

As mentioned earlier, the bankruptcy has made it difficult, if not impossible, to enforce warranties on solar panels and installation work. Customers who experience problems with their systems are often left to bear the cost of repairs or replacements themselves.

Service and Support

With PetersenDean no longer in business, customers are unable to obtain service or support for their solar systems from the original installer. This means they must find alternative solar contractors to diagnose and fix any issues that arise.

Roofing Issues

PetersenDean was originally a roofing company, and many customers had their roofs replaced as part of their solar installation. The quality of the roofing work was also a source of complaints, and customers who experience leaks or other roofing problems are now left to deal with these issues on their own.

Financial Implications

Some customers financed their solar systems through PetersenDean, and the bankruptcy has created uncertainty about the status of these loans. Some customers have reported difficulties in obtaining information about their loan terms or making payments. Furthermore, the cost of repairs or replacements can add a significant financial burden to homeowners who are already paying off their solar loans.

What to Do if You Have PetersenDean Solar Panels

If you are a homeowner with PetersenDean solar panels, here are some steps you can take to protect your investment:

Document Everything

Gather all documentation related to your solar system, including the original contract, warranty information, and any communication you had with PetersenDean. This documentation will be essential if you need to file a claim or seek assistance from other parties.

Inspect Your System

Carefully inspect your solar system for any signs of damage or malfunction. Look for things like cracked panels, loose wiring, or leaks around the mounting brackets. If you notice any problems, take photos or videos to document them.

Monitor System Performance

If your system has a monitoring system, regularly check its performance to ensure it is operating as expected. If you notice a significant drop in power output, it could indicate a problem with your panels or inverter.

Contact a Qualified Solar Contractor

Find a reputable and experienced solar contractor to inspect your system and provide an assessment of its condition. The contractor can identify any potential problems and recommend necessary repairs or replacements. Make sure the contractor is licensed and insured.

Consider a System Upgrade

Depending on the age and condition of your system, it may be worth considering an upgrade. This could involve replacing older panels with newer, more efficient models, or upgrading your inverter. A system upgrade can improve your system’s performance and reliability.

Check with Your Homeowners Insurance

Review your homeowners insurance policy to see if it covers any damage to your solar panels. Some policies may cover damage caused by weather events or other unforeseen circumstances.

Explore Legal Options

While pursuing legal action against a bankrupt company is often difficult, it may be worth exploring your legal options. Consult with an attorney to discuss your rights and potential remedies.

Lessons Learned from PetersenDean’s Failure

The downfall of PetersenDean offers several valuable lessons for consumers considering solar energy:

Due Diligence is Crucial

Thoroughly research any solar installer before signing a contract. Check their reputation, read online reviews, and verify their licenses and insurance. Don’t be swayed by aggressive sales tactics or unrealistic promises.

Understand the Technology

Educate yourself about the different types of solar panels and inverters available. Understand the key performance specifications and warranty terms. This will help you make informed decisions about the components of your solar system.

Focus on Quality Installation

The quality of the installation is just as important as the quality of the solar panels themselves. Choose an installer with a proven track record of high-quality workmanship. Ask for references and inspect their previous installations.

Read the Fine Print

Carefully review the contract before signing it. Pay attention to the warranty terms, payment schedule, and cancellation policy. Make sure you understand all the terms and conditions.

Consider Long-Term Costs

Don’t just focus on the upfront cost of the solar system. Consider the long-term costs of maintenance, repairs, and potential replacements. A slightly more expensive system with higher-quality components may ultimately be more cost-effective in the long run.

Independent Monitoring is Key

Even with reputable installers, consider independent monitoring solutions. This allows you to verify the performance of your system and catch any potential issues early on, irrespective of the installer’s claims. This can be a third-party monitoring service or even a dedicated energy monitoring device connected to your electrical panel.

Current Alternatives to PetersenDean Solar Panels

Since PetersenDean is no longer an option, here are some factors to consider when choosing a current solar panel provider and installer:

Reputation and Experience

Look for companies with a long history of successful installations and positive customer reviews. Check their online presence, read testimonials, and ask for references.

Panel Quality and Efficiency

Research different solar panel brands and models, paying attention to their efficiency, performance warranties, and degradation rates. Consider premium brands known for their high quality and reliability.

Inverter Technology

Inverters are a critical component of your solar system. Look for reputable inverter brands with a proven track record of performance and reliability. Consider microinverters or power optimizers, which can improve system performance and allow for individual panel monitoring.

Warranty and Service

Choose a company that offers comprehensive warranties on both the solar panels and the installation work. Make sure they have a responsive customer service team and a clear process for handling warranty claims.

Financing Options

Explore different financing options, such as solar loans, leases, or power purchase agreements (PPAs). Compare the terms and conditions of each option to find the one that best suits your financial situation.

Local Expertise

Choose a local installer who is familiar with the climate and regulations in your area. They will be better equipped to design and install a system that meets your specific needs.

Consider Energy Storage

With the increasing popularity of battery storage systems, consider adding a battery to your solar system. Battery storage allows you to store excess solar energy for use at night or during power outages.

Conclusion

PetersenDean’s story serves as a cautionary tale for consumers in the solar market. While they offered competitive pricing and widespread availability, their rapid growth and questionable business practices ultimately led to their demise, leaving many customers in a difficult situation. While the company’s past solar panels are no longer available through them, understanding their technology and the issues associated with their installations can help consumers make more informed decisions when choosing a solar installer and panels. Thorough research, a focus on quality, and a clear understanding of the terms and conditions are essential to ensuring a successful and reliable solar energy investment. Remember to prioritize reputable installers with strong warranties and a commitment to customer service. While the promise of cheap solar is tempting, long-term reliability and customer support are often worth the extra investment.